Account & Services Feature Reference

Feature inventory for account setup, services, pricing, add-ons, store, groups, links, and QR codes.

Authentication, Account & Profile

Sign-In Methods

• Continue with Email - Email-based sign-in with a one-time verification code
• Continue with Google - Sign in using a Google account
• Sign in with Apple - Sign in using an Apple ID, with optional email hiding via Apple’s private relay

Access & Onboarding

• Account Review & Approval - All accounts are reviewed and approved before selling is enabled
• Region Selection - Choose the country where the provider’s bank account is located (permanent, set during Stripe connection)
• Service Currency - Services use a default selling currency. Support can create templates in supported selling currencies on request where available; self-serve per-service currency changes are not currently available
• Provider Setup Flow - Guided onboarding with progress tracking
• Tutorial - In-app walkthrough for new users
• Sales Goal Setting - Key revenue-growth feature where providers set an annual target that Newie shows as a goal line on the Sales graph
• Demo Mode - Preview the app with different region/currency settings

Profile

• Display Name - Name shown to customers
• Biography - Provider or business description (up to 2,000 characters)
• Profile Image - Photo or logo with cropping support
• Profession - Provider’s service type or title
• Instagram Handle - Link an Instagram profile
• Business Address - Managed via Stripe

Account Settings

• Email Change - Update account email with verification
• User ID - Unique account identifier
• Logout - Secure sign-out with confirmation
• Account Deletion - Permanently delete account (requires cancelling all subscriptions first)

Services - Types, Configuration & AI Tools

Service Setup Entry Points

• Subscription - Recurring service setup. Use Unlimited payments for an ongoing subscription, or set a fixed number of payments for a fixed-term subscription
• One-Off Purchase / One-Off Service - Single-purchase service with one invoice and payment, no recurring billing
• Installment Plan - Fixed total split into scheduled installment invoices; provider receives each payment as it is collected

Subscription Configurations

• Ongoing Subscription - Subscription that continues until cancelled
• Fixed-Term Subscription - Subscription that automatically ends after a set number of payments

Service Creation

• Manual Creation - Step-by-step service builder
• Apply Preset - Use pre-built templates to get started
• Duplicate - Copy an existing service to create variations

Service Configuration

• Service Name / Title - Customer-facing name
• Description - Optional detail (up to 2,000 characters)
• Subtitle / Summary - Short description
• Service Icon - Custom icon for your service
• Service Image - Customisable listing image

Billing Configuration

• Billing Start: Purchase Date - Billing starts the day the customer purchases
• Billing Start: Fixed Date - Billing starts on a specific calendar date
• Billing Start: Delayed - Billing starts a set number of days/weeks after purchase
• Billing Start: Rolling - New customer payments start on a recurring schedule (e.g. every Monday)
• Custom Billing Period - Configure non-standard billing intervals

Visibility & Lifecycle

• Available for Sale - Toggle to enable or disable purchasing
• Add to Store / Remove from Store - Control whether the service appears on the public web store
• Publish to Web - Make the Store publicly available where enabled. Search appearance depends on external indexing and discoverability
• Draft - Service created but not yet published
• Publish - Make a draft service live
• Archive - Hide from active list without cancelling existing subscriptions (restorable)
• Description History - View and revert to previous description versions

Customer Controls

• Customer Self-Cancel - Per-service toggle allowing customers to cancel immediately or schedule a cancellation without contacting the provider
• Customer Self-Pause - Per-service toggle allowing customers to pause without contacting the provider

AI Tools (Terms of Service Only)

• AI Improve - Improve the language of custom Terms of Service using AI suggestions
• AI Icon Generation - Generate custom SF Symbol-style icons for terms
• AI Create - Create custom terms with AI assistance
• AI and Legal Responsibility - AI-generated terms are a drafting aid only and may contain mistakes. Providers should review all terms carefully and have a lawyer review them before using them with customers

Pricing, Intro Pricing & Fees

Main Pricing

• Service Price - Primary price customers pay. Services can currently sell in AUD, NZD, USD, EUR, GBP, or CAD
• Display Price - Formatted price shown to customers including any fee adjustments
• Minimum / Maximum Price - Enforced limits per service type (contact support to raise)
• Price Preview - See what customers will pay before publishing
• Add Fee to Price - Increases the service price so transaction fees are covered; customer sees a single all-inclusive price
• Custom Pricing - Create special prices for specific customers via custom links

Setup Fees

• Setup Fee - One-time fee charged immediately at purchase, before any recurring payments
• Setup Fee Validation - Min/max limits enforced relative to the main price; auto-removed if main price changes push it outside limits

Intro Pricing

• Intro Pricing - A starting price that applies for a limited period before the main price takes effect (subscriptions only)
• Intro Type: Pay As You Go - Customer pays a set price per billing period during the intro, then switches to the main price
• Intro Type: Pay Upfront - Customer pays a lump sum upfront for the entire intro period, then moves to per-period billing
• Intro Type: Discounted - A percentage discount off the main price for a limited number of billing periods
• Intro Price Validation - Cannot be zero; min/max limits enforced; auto-removed if main price changes push it outside limits

Price Changes

• Edit Pricing (Individual) - Modify the price for a single subscriber, with a selectable start date
• Temporary Price Change - Set a different price for a limited number of payments, then revert
• Permanent Price Change - New price remains until the subscription ends or is updated
• Bulk Price Change - Update pricing for multiple existing subscribers on eligible ongoing subscription services from the service ... menu in Sell → Services, then Manage Customer Pricing → Change Price for Multiple. Fixed-term subscription customer prices cannot be updated in bulk; update each fixed-term subscriber individually with Edit Pricing
• New Customers Only - Option where price changes only apply to new customers

Fee Structure

• Standard Fee (US) - 3.4% + 30c
• Standard Fee (All Other Enabled Provider Countries) - 2.9% + 30c / 30p; UK fixed fee is 30p and other fixed fees follow the provider currency shown in Newie
• BNPL Fee - 5.95% + the applicable local fixed fee where available
• Terms of Service Add-On - +0.4%
• Digital Downloads Add-On - Free (no additional fee)
• Dispute Processing Fee - $0 currently. Newie does not currently pass Stripe dispute processing fees on to providers. Stripe’s own dispute and countered-dispute fees vary by country and can change, so use Stripe’s current pricing pages for Stripe-only comparisons
• All-Inclusive - Fees cover payment processing, storefronts, QR codes, Tap to Pay, subscriber tools, emails, chat, and more

Add-Ons - Terms of Service, Digital Downloads & Welcome Email

Terms of Service

• Terms of Service Toggle - Enable per service; customers must agree before purchasing (+0.4% fee)
• Checkout Agreement Checkbox - Customisable label shown at checkout for customer consent
• Default Terms - Pre-built terms (liability waivers, cancellation, refunds) that can be toggled on/off
• Custom Terms - Create individual terms, each covering one specific condition or clause
• AI Term Improvement - AI can improve the language of custom terms
• AI Create Terms - Create custom terms with AI assistance
• AI Icon for Terms - Generate custom SF Symbol-style icons for each term
• Preview Terms - Preview how terms appear to customers at checkout
• Signed Agreement Record - Stored record of who signed and when; agreements are available to view or download and are included in the purchase confirmation when Terms of Service is enabled
• Independent from Billing - Terms operate separately from billing, allowing manual enforcement via price changes or scheduled cancellation

Digital Downloads

• Digital Download Toggle - Enable per service; the purchase confirmation email includes the download link when a customer buys (no additional fee)
• Automatic Delivery - Files are delivered automatically through the purchase confirmation email; there is no separate digital download email
• Supported Files - eBooks, PDFs, Excel files, and other digital content (max 500 MB, no special characters in filename, single extension only)
• Cross-Service Sharing - Same file can be attached to multiple services
• File Update Options - When updating a shared file, choose to update for all services or just one

Welcome Email

• Welcome Email Toggle - Enable per service; customers receive a custom email immediately after purchase or sign-up
• Custom Message Content - Add a personalised message, links to Calendly, Google Docs, or other resources
• Direct Reply - Customers can reply directly to the provider’s email address

Store, Groups, Links & QR Codes

Web Store

• Newie Web Store - Dedicated storefront website for each provider where customers can view and purchase services
• Public Store - Store can be publicly available when published to the web; search appearance depends on indexing and external discoverability
• Private Store - Store accessible only via direct link or QR code
• Store Customisation - Select which services and groups to showcase

Groups

• Service Groups - Organise related services into named categories
• Group Image - Custom image per group, displayed instead of the profile image
• Add / Remove Services - Select which services belong in each group
• Reorder Services & Groups - Drag to reorder within groups and control group display order
• Delete Group - Remove a group permanently

Links & Sharing

• Copy Link - One-click copy of any service’s payment link
• Share Link - Share via system share sheet (text, email, social media)
• Custom Links - Generate links with custom pricing or start date overrides
• Store URL - Shareable link to the full storefront
• Group Links - Share a link to a specific service group
• Customer Manage Link - Main self-service link for a customer’s purchase. Included when the customer first subscribes or buys where available, emailed to the customer when a payment attempt fails and the invoice becomes overdue, included in overdue emails, included in Overdue Assistant messages where the assistant is following up, and copyable by providers from the app. Customers use it to manage available purchase actions, payment details, overdue invoices, failed-payment retry flows, receipts, and subscription controls where enabled

QR Codes

• Store QR Code - Scannable code linking to the web store
• Service QR Codes - Scannable code for individual services
• Save to Photos - Download QR codes for printing or sharing

Social Sharing

• Post Sales to Socials - Share recent subscribers and one-off purchases as customer-facing social proof, or share sales figures to show business performance publicly
• Share Recents - Share recent subscriber or purchase activity with followers to show momentum and encourage buying

Last updated: 2026-05-30