Payout Setup & Timing

Set up payout account details and understand payout balances, clearing time, payout schedules, and regional timing notes.

Managing Payout Account

You add your payout account when you first onboard in Newie. Newie links out to Stripe for payout onboarding, including bank account, identity, and business details.

After onboarding, you can manage payout settings from Newie:

1. Open payout account settings

   Open Newie → Settings → Payout Account → Manage Payout Account.

2. Update Newie payout settings

   Update payout schedule, payout day, or payout time in Newie where available.

3. Use Stripe for account details

   Tap Log in to Stripe and Manage only for Stripe account, identity, business, or payout bank account updates.

Note: This section is for managing or updating payout account details after onboarding. Initial payout setup happens during Newie onboarding and links out to Stripe.

How Payouts Work

When a customer pays through Newie, it moves through this payout flow:

1. Customer payment succeeds

   The customer payment is successful.

2. Funds enter Clearing Balance

   The funds first appear in your payout balances as Clearing Balance. This means the payment has been collected, but the funds are still becoming available for scheduled payout.

3. Funds clear

   The funds move through the payment clearing period. Clearing time is often 2-3 business days, but can be longer depending on country, payment method, account status, weekends, and public holidays. Some countries use calendar-day settlement timing instead of business-day timing. While funds are clearing, they are not ready for a standard scheduled payout yet.

4. Funds enter Cleared Balance

   Once clearing finishes, the funds move into Cleared Balance. Cleared Balance is the amount available to be included in a standard daily, weekly, or monthly payout.

5. Newie sends the scheduled payout

   Newie sends cleared funds according to your payout schedule. The app shows expected scheduled payouts under Upcoming Payouts. Upcoming Payouts can include funds that are already cleared plus funds still clearing that are expected to clear before the payout date.

In simple terms: Clearing Balance means money is still waiting to become available. Cleared Balance means money is ready for the next standard scheduled payout. Changing the payout schedule does not make clearing faster; it only changes when cleared funds are sent.

Instant Payouts are separate from payment clearing: If eligible, you can pay out funds instantly instead of waiting for the next scheduled payout. The Payout Now button is the Instant Payout action and may still be visible when you are not currently eligible. Whether the payout completes depends on eligibility, supported bank or currency, daily limits, and enough instant-available funds. This does not change the payment clearing time.

There are three separate timing questions:

• Has this money cleared for a scheduled payout? This depends on the relevant payment clearing time for that country and payment method.
• When will cleared funds be sent? This depends on your payout schedule.
• Can this money be paid out instantly? This depends on whether the funds are marked as instant-available.

Understanding Payout Balances in the App

Newie uses Stripe payout availability to show which funds are still clearing, which are ready for standard payout, and whether Instant Payout is available.

• Clearing Balance: Funds from successful transactions that are still becoming available for standard scheduled payout
• Cleared Balance: Funds that have finished payment clearing and are available for scheduled payout
• Upcoming Payouts: Predicts the payout date and expected amount for your next scheduled payout. This can include funds already in the Cleared Balance plus funds still in the Clearing Balance that are expected to clear before that payout date.
• Payout Now Button: The Instant Payout button is shown in Payouts, but it only works when you are eligible and Stripe has marked enough funds as instant available

On the Sales screen, you can open the sale transaction view to see whether a sale is marked Clearing, Cleared, or Payout. Payout means the sale has been included in a payout or is tied to a payout. In Payouts, totals are split into Clearing Balance and Cleared Balance.

The instant available amount is not always the same as the cleared balance. Card payments can become instant-available before standard clearing finishes. Bank debit payments such as BECS generally need to settle first. BNPL payments (Afterpay/Clearpay, Affirm, Klarna) are not eligible for Instant Payouts and are excluded from the instant available amount.

Payment Clearing Time

Payment clearing time is the time between a customer payment and when those funds become available for a scheduled payout. The timing depends on your business country, the payment method used, and your account status. Stripe may describe this timing in business days or calendar days, depending on the country.

For example, a US card transaction takes 2 business days to clear. If a customer pays on Monday at 10:00 AM, the funds become available for payout around Wednesday at 10:00 AM - assuming no weekends, public holidays, verification holds, or other account delays.

This can look like three days because three calendar dates appear (Monday, Tuesday, Wednesday), but it is two business days of elapsed time:

• Monday 10:00 AM → Tuesday 10:00 AM = 1 business day
• Tuesday 10:00 AM → Wednesday 10:00 AM = 1 more business day
• Total: 48 hours, or 2 business days

A 3-business-day clearing time works the same way: three business-day periods from the transaction time.

For business-day timings, weekends and public holidays push clearing time out. A Friday 10:00 AM card payment usually reaches the 2-business-day mark on Tuesday 10:00 AM. If Monday is a public holiday, Monday is skipped and the same payment reaches the 2-business-day mark on Wednesday 10:00 AM instead. For calendar-day timings, weekends still count toward the settlement period, but payout schedules and bank arrival can still move around weekends and public holidays.

A note on T+X terminology: Stripe describes clearing time using T+X notation, where T is the transaction time and X is the number of days until funds clear. Depending on the country, those days may be business days or calendar days. Two-business-day clearing is T+2. You may see this in Stripe Dashboard or hear it from an accountant.

Clearing Time by Region

Clearing timing varies by country, payment method, first-payout status, and account risk settings. The table below is a simplified settlement reference for Newie’s enabled provider countries, based on Stripe’s published timing. It is not a guarantee of exact bank arrival time.

Provider Country	Payment Clearing Time	Notes
Australia	2 business days	Standard Stripe settlement timing for AU accounts.
United States	2 business days	Standard Stripe settlement timing for US accounts.
New Zealand	4 business days	Standard Stripe settlement timing for NZ accounts.
United Arab Emirates	5 business days	Standard Stripe settlement timing for AE accounts.
Hong Kong	7 calendar days	Stripe lists HK with calendar-day settlement timing and no separate default timing after the first payout.
Singapore	7 calendar days	Stripe lists SG with calendar-day settlement timing and no separate default timing after the first payout. PayNow delays can apply in business days.
United Kingdom and Canada	7 calendar days initially, then 3 business days	Stripe lists a 7-calendar-day initial settlement period, then a 3-business-day default.
Austria, Croatia, France, Germany, Ireland, Italy, Latvia, Netherlands, Portugal, Romania, Slovakia, Slovenia, Spain	7 calendar days initially, then 3 business days	These Newie-enabled EU provider countries use Stripe’s supported-EU settlement timing pattern.
Norway and Switzerland	7 calendar days initially, then 3 business days	Stripe lists NO and CH with the same initial and default settlement timing pattern.

Bank debit payment methods can have different timings from card payments. For example, AU BECS Direct Debit has its own payment-processing behaviour in Newie and may remain Pending/Processing while bank confirmation completes.

Changing the payout schedule does not make payment clearing faster. It only changes when cleared funds are sent.

For the current Stripe reference, see Stripe’s Receive payouts documentation and use the Settlement timing by country table.

Choosing a Payout Schedule

Newie manages standard automatic payout schedules, with Stripe handling the underlying payout rails.

• Daily Payouts: Cleared funds paid out every business day
• Weekly Payouts: Cleared funds paid out once per week on the selected day
• Monthly Payouts: Cleared funds paid out once per month on the selected schedule

The payout schedule controls when cleared funds are sent to your bank account. It does not control how long a new transaction takes to clear. After onboarding, manage payout schedule, payout day, and payout time from Settings → Payout Account → Manage Payout Account in Newie.

If a scheduled payout falls on a public holiday: Weekly and monthly payouts are sent on the next business day after the holiday. Daily payouts only run on business days, so they naturally skip weekends and public holidays.

Payout arrival can vary based on payout schedule, first-payout hold, weekends, public holidays, bank processing times, Stripe verification, and whether funds are still clearing. BECS Direct Debit can take up to 3 business days to process before payout.

Regional and Timing Notes

US provider accounts are paid out through Stripe to their connected US bank account. Some US banks may make payouts available faster than others after Stripe sends the payout, but Newie cannot guarantee a specific bank arrival time.

If a payout seems slow, check whether the payment is still clearing, whether it is the account’s first payout period, whether the payout date falls near a weekend or public holiday, whether Stripe verification is complete, and whether the receiving bank is still processing the payout.

Last updated: 2026-06-01